Vodacom Tanzania

News : Vodacom Tanzania

1. Vodacom Tanzania Partners with Nokia in Mobile Phone Offer    18-Jul-2012

Dar es Salaam, 18th July, 2012 … Vodacom Tanzania and Nokia have today entered into a joint promotion that will see the introduction of two new mobile phones to the market.


The mobile phones, which are targeting the youth market in the country, are the Nokia Asha 200 and Nokia Asha 302. Vodacom will run a campaign that will see Nokia Asha 200, a data enabled device for young professionals, sell at Tsh149,999 and Nokia Asha 302, the first to offer Mail for Exchange, sell at Tsh 219,999.


Customers will get double airtime and internet bundle for free to be used within 7 days for six months once they top up either Tsh1,000, Tsh2,000 or Tsh 5,000 for the first time. Facebook, Twitter and Wikipedia will also be accessed for free.


While addressing guests and the media during the launch of the campaign, Vodacom Tanzania Head of Devices, Mngopelinyi Kiwanga, noted that this campaign will aim at maintaining and growing Vodacom's market share and leadership, adding that the youth form a big percentage of the population of Tanzania, hence the need to give them affordable services and products.


"We hope that with this initiative, we shall be able to reach as many consumers out there as possible," said Kiwanga.


Kiwanga also mentioned that there will be regular countrywide activations which will enable many customers to be reached, adding that this is one of the many launches Vodacom Tanzania has planned for this year.


"I would like to assure our subscribers that we shall continue bringing more and better services in order to serve them better and also to have a great relationship together," he said.


According to Samson Majwala, Nokia Country Manager for Tanzania, the Nokia Asha range of mobile phones offer consumers integrated social networking, entertainment and thousands of apps at their finger-tips. They also provide consumers with freedom of choice when it comes to design, colour, form factor and price - many compelling reasons for consumers to buy.



2. Vodacom TZ Prepaid Customers to Enjoy faster modem with FREE internet    11-Aug-2012

Tanzania's leading telecommunications provider, Vodacom TZ, has introduced a new modem deal for prepaid customers. This deal is aimed at addressing the current customer's need and demand, a move that will add a significant value for money to Vodacom's new data users.


Vodacom customers will now buy the modem (model number E303) for just Tsh. 30,000, saving Tsh 5,000 from the previous modem price. Customers will get a free Vodacom sim card, and will enjoy 500MB (3.75G) for free every month for three months, and will be able to check  balance of the free internet bundle by dialling *102*120#.


Upon purchase of the new modem, customers will be required to recharge with a minimum of Tsh 500 and/or above for their number to become active in the system. Thereafter, a sales agent will recharge the modem with 500MB from the Vodacom Fasta wallet. The recurring 500MB will be sent to the beneficiary automatically after every 30 days for three months.


After 3-months, customers on modem new promotion will be migrated back to the pay-as-you plan standard.


Vodacom TZ Managing Director, Rene Meza, states that this move is aimed at increasing Vodacom subscription across the country, noting that the youth are should take up this offer for their daily internet use.


 "So far, we have introduced cheap internet services for our customers. We have Wajanja Internet campaign on going, a campaign that will see our customers enjoy internet services for only Tsh 250 per day. This is yet another offer we have introduced. We hope that it will be of great benefit to our young customers, most of which make wide use of the internet," noted Meza.


This offer comes at a time when Vodacom TZ has invested heavily in the country. The company plans to inject over Tshs 120 billion in network upgrades, product development and introduction of new technologies during the year 2012.



3. Vodacom appoints new Managing Director for Tanzania operations    05-Sep-2011


Vodacom is pleased to announce the appointment of Rene Meza as Managing Director for Vodacom Tanzania.  Currently Managing Director of Bharti Airtel's Kenya operations, Rene brings over 12 years' international experience in telecommunications across Africa, Asia and Latin America.


Speaking about the appointment, Vodacom's CEO for international operations, Johan Dennelind said:


"We're very excited to have Rene joining the team. He brings a wide range of experience from emerging markets as diverse as Paraguay, Pakistan and Kenya.  He was also previously CEO for Millicom's (Tigo) operations in Tanzania which means that he'll be up and running in this new role very quickly."


Rene replaces Dietlof Mare, who had requested to change roles after spending almost five years in Tanzania.  An announcement as to Dietlof's new role will be made in due course.


"Under Dietlof's direction, Vodacom Tanzania has grown considerably.  It's now our second largest operation outside South Africa and has over nine million customers.  Dietlof has led the business admirably and has been instrumental in the implementation of M-Pesa and other initiatives that have placed the company well for the future.   I want to thank Dietlof for his dedication and we look forward to using his hard-earned skills elsewhere in the Group" concluded Dennelind.



4. Vodacom Tanzania, Western Union Launch Quick, Convenient and Reliable    08-Dec-2011

New offering enables consumers in Tanzania to receive money from abroad via their Vodacom M-Pesa account


ENGLEWOOD, Colo., and Dar es Salaam; Dec. 8, 2011 - Now, thanks to a new service from Western Union (NYSE:WU) and Vodacom Tanzania, consumers in Tanzania can get even more from their M-Pesa.

With the launch of this service, friends and family members can visit one of more than 108,000 participating Western Union Agent locations in 65 countries worldwide and send money directly into the mobile wallets of any Vodacom M-Pesa subscriber in Tanzania for the first time. Receivers can use those funds to pay bills, top up airtime and cash out at more than 15,000
M-Pesa agents across the country.


"By joining forces with Vodacom Tanzania, we're giving consumers a fast, reliable and innovative new way to send money across borders to their loved ones in Tanzania," said Karen Jordaan Regional Director Southern and East Africa, Western Union Ventures. "The launch of this service joins our robust mobile money transfer offerings with some of the world's biggest mobile operators and banks."


Western Union continues to offer choice and convenience to consumers worldwide, and its mobile money transfer program allows people to send and receive funds how, where and when they want. The company is leading the way in mobile money transfer with its global infrastructure of more than 435,000 participating Agent locations in more than 200 countries and territories.


"Vodacom creates solutions for its customers through innovative services like the one we are launching today with Western Union," said Rene Meza, Managing Director Vodacom Tanzania. "M-Pesa usage in Tanzania has grown month on month, and there has been an outcry from our customers to introduce cross-border money transfer. We are proud to provide a solution that is only available on Vodacom M-Pesa."


"M-pesa customers can now receive money from family and friends living in the US, UK, Canada, Oman, neighbor countries Kenya and Uganda just to mention a few.  Key to note, Vodacom Mpesa customer will NOT be charged upon receiving money but rather customers will pay the normal withdrawal fee when they want to cash out their money.", Mr. Meza went on to say.


The introduction of the service is good news: According to the GSMA Africa Mobile Observatory 2011 report, Africa is now the second-largest mobile market in the world, with more than 620 million mobile users. Over the past 10 years, the number of mobile connections in Africa has grown an average of 30 percent per year and is forecast to reach 735 million by the end of 2012.


Vodacom M-PESA first launched in 2008 and now has more than 9 million customers and handles more than a million transactions per day. It has become the preferred way of sending and receiving money for many Tanzanians. Vodacom M-Pesa provides its customers an affordable, fast, convenient and safe way to pay for numerous services such as utility bills, airtime recharge for prepaid, tax payment, long-distance bus fare payments and much more.



5. Mega Promotion    29-Aug-2012

More than ONE BILLION Shillings up for Grabs in Vodacom Mega Promotion


Dar es salaam August 29, 2011. Vodacom Tanzania has announced an amazing 100 day promotion in which its customers countrywide have a chance to win more than one billion shillings and one hundred Samsung LCD TVs.


Announcing the promotion christened Mega Promotion Vodacom Tanzania Chief Officer: Marketing and Corporate Affairs, Mwamvita Makamba said the promotion is a first for Tanzania and one of Vodacom's biggest promotions since rebranding from blue to red early this year.


According to Ms Makamba the promotion is open to all Vodacom customers countrywide. Customers will participate by entering a trivia competition, gaining points every time they answer a question correctly.  The Mega Promotion will run for exactly 100 days as of August 29th to December 6nd 2011.


"We are the first company in Tanzania to introduce such a promotion.  I say this because our Mega Promotion will give our customers choice of thier level of participattion.  There are two levels to the promotion: FREE daily draw and PREMIUM daily draw.  For the free daily draw participation customers will not be changed. On the Premium draw, customers only be charged a minimal daily fee", she said.


To participate, Vodacom customers must send a free SMS with the key word FREE or BURE to short code 15015. Immediately, they will receive their first question and start gaining points.  At the end of each day, Vodacom will conduct a live draw on ITV at 7:55 pm, to announce the winner of a brand new Samsung LCD TV.


Ms Makamba went on to say, "the excitment will come with our Premium daily draws.  Here, all customers who have gained points from the free daily participation are then able to choose to participate at a higher level and stand a chance to win Tsh 11 million shilling on a daily basis.  This means a Premium participant can win from both the free daily draws (for a Samsung LCD TV) or the Premium daily draw (for the cash Mega Prize)".


Customers can choose to apply all of thier points to the mega prize of 11 Million TSH daily by subscribing to the daily mega draw.  If a customer decides to opt out of the premium daily draw, they can do so, but they will no longer be eligible for the daily mega prize.


Speaking on the same occasion, Vodacom Managing Executive for Customer Value Management, Charity Safford said, Vodacom is very optimistic that the promotion will attact many of its customers due to its uniqueness.  "Our customers are our number one priority.  We thrive to give them the best products and services to cater for their every day activities and allow everyone in Tanzania to experience the fun to a mega promotion - whether or not they want to pay for entry".



6. Vodacom Tanzania launches Women Empowerment Initiative    25-Jul-2011

Prime Minister Kayanza Mizengo Pinda unveiled plan to empower women entrepreneurs economically dubbed M-PESA Women Empowerment Initiative (MWEI), in which he urged them to make use of the loans issued through the scheme to improve their wellbeing.


The project is a brain-child of mobile phone operator, Vodacom Tanzania through its charity arm, Vodacom Foundation. It has been established in a bid to assist the community to bring about development change using available opportunities and resources.


Speaking at the unveiling ceremony held at Bwigiri village, the premier said since the loans offered by the company are interest free, the budding women entrepreneurs should ensure that the repay the loans on time to enable more entrepreneurs to benefit.


"There has been a tendency among some women entrepreneurs who were issued with loans and instead using the money for the intended purpose they go on to buying clothes for themselves and alcohol for their husbands. I urge you not to do this, borrow the money, conceive a project and repay the loans on time to MWEI," the premier urged.


Mr Pinda also urged the entrepreneurs to establish Savings and Credits Co-operatives Societies (SACCOs) to expand their businesses.


Speaking at the same occasion, Vodacom Tanzania's Managing Director (MD) Dietlof Mare said Vodacom Tanzania is pleased to announce the launch of Vodafone M-Pesa Women Empowerment Initiative (MWEI) project, aimed at developing women's small businesses/income generating activities/projects and enhancing their Small and Medium Enterprises (SME).


The loans worth 90bn/- have been issued to some 4,500 women entrepreneurs in the country, He noted however that the target is to reach out to 10,000 entrepreneurs countrywide by the end of this year.


Mr Mare said the programme is implemented through the mobile phone money service operated by the communication firm, M-PESA, which loans are issued and repaid through the service. M-PESA is available through agents spread cross country, he said.


"We are aware of challenges in giving out credits to micro entrepreneurs not only through MWEI project but through any other scheme. There is the challenge of use of the loan and keeping records on the part of the borrower," he remarked.


He explained that before the envisaged borrowers are to be issued with loans, they undergo entrepreneurship training at Small Industries Development Organization (SIDO) offices in their respective region.


Vodacom Foundation Tanzania, which coordinates the project, sponsors the training of the women entrepreneurs. Once they have under gone the training only then are they granted loans by MWEI.


The Chairperson of the women entrepreneurs at Bwigiri village, Claudia Goda hailed the company for the support.


She pledged on behalf of other members to make use of the credits facility to improve their businesses and relive them out of poverty.



7. Vodacom Foundation Supports Serengeti Wild Dogs Conservation    15-Jul-2011

Arusha: THE Minister for Tourism and Natural Resources, Mr Ezekiel Maige, has decried the dramatic decline of wild dogs' population in the Serengeti.


Mr Maige said over the yesterday when launching Vodacom Foundation's Serengeti Wild Dogs Conservation Project that it was sad to note that wild dogs had become almost extinct over the years.


He said that historically wild dogs were found almost all over Africa including the Sahara but is no longer the case.


"There are reportedly 8,000 wild dogs in Africa and a third of those are in Tanzania, we need to preserve their numbers", he said.


Vodacom Foundation is financing the project with a 450,000 US dollars support for a three year period.


The minister commended Vodacom for its support noting that the project is the first to be financed by a corporate entity in the country.


He said that wild dogs are a major tourist attraction and a source of revenue for both local communities and the government and efforts to ensure their populations are increased are greatly encouraged.


Vodacom Managing Director, Mr Dietlof Mare, said during the launch that the project is not a money making opportunity for Vodacom but rather an effort to bring back wild dogs in the Serengeti for the good of the reserve.


He said that the project is in line with President Jakaya Kikwete's resolve to create more jobs for Tanzanians as the projects has created employment in every village that the dogs are being monitored.


"Since we are not experts in environmental and wildlife matters, we sought the help of experts in this project and in collaboration with Tanzania Wildlife Research Institute (TAWIRI), this project became possible", he said.


TAWIRI Director General, Dr Simon Mduma, said that the project will not only enhance the population of wild dogs but also boost sustainable ecotourism.


He said among the activities undertaken through the project are monitoring the movement pattern of the animals, relocating them to their natural habitat and creating awareness among local communities not to harm the wild dogs.



8. Vodacom unveils new red brand    03-Apr-2011


Dar es Salaam, April 3, 2001: Vodacom Tanzania has gone red by unveiling a new brand signifying a bigger transformation of the company's future operations in the country.


Presenting Tanzania's largest mobile telecommunications operator's first ever brand make-over from blue to red, Vodacom Tanzania's Managing Director Dietlof Mare  noted that the change should be taken as more than just a cosmetic exercise.


"I believe that any change should start from within. We are repositioning ourselves without losing our core values", he said.


Mr. Mare pointed out that the focus is to provide customers the best and fastest network, to offer real value in products and services offered and to live up to company's promises.


"This is not just rejuvenation of our brand and colour but of the entire company and how we do business. This is bigger than colour, it is about a new approach and direction for Vodacom in an era when connectivity has gone from a convenience to a basic need", he said.


"We would like to connect the whole country and not just folks in urban areas, we want to get everyone connected even in the most remote parts of the country, and this is what the change is about", he said.


Network, service and value, which are the three critical customer touchpoints, are all being transformed as part of this process, Mr Mare said.


Vodacom Tanzania is currently the most extensive network in Tanzania and Mr Mare stressed the company intends to continue leading in technology  and technological innovation will remain a key part of Vodacom's network strategy as well as to continue leading in the provision of mobile financial services.


As a leader in mobile telecommunication, he said, it is expected that Vodacom will meet the expectations of its customers by living up to its reputation and "the change you are witnessing is the beginning of a journey towards that end".


"We're undergoing total redesigning but the focus shall always remain our customers thus we will also showcase the latest technology.  Customer service is also undergoing a revamp.  We will work on principles of trust, simplicity and speed", he said.


The change in brand comes after Vodafone Group (UK) acquired a 65 percent stake in Vodacom Group (SA) and the rebranding aligns Vodacom with the Vodafone brand and adopting the slogan Power to You.


"Power to You is more than just an advertising slogan, for us it is a journey and in the days to come I believe you will all feel the impact", he said.


The brand alignment will enable a consistent realization and experience of the benefits of being a subsidiary of Vodafone, amongst which are access to sought after devices and innovative products, access to world-class research and powerful brand association.



9. Vodafone donates 58m Tshs to bombs' victims    16-Feb-2011

Vodafone Group Foundation has contributed over 58 million Tanzanian shillings (£25,000) towards the relief effort for the victims of bomb blasts at a military depot in the outskirts of Dar es Salaam last week.


The Funds have been made available from the Foundation's Disaster Relief Fund which assists Vodafone companies across the Group respond to disasters within their regions or countries.  


The funds were handed over to the Acting Dar es Salaam Regional Commissioner, Mecky Said Sadik by Mr Nick Read, the Vodafone Group Chief Executive Officer responsible for markets in Africa, Middle East and Asia Pacific on Tuesday. 


Speaking when meeting some of those whose lives have been devastated by the disaster, Vodafone's Nick Read, who was a visit to Vodacom Tanzania, said that it is a terrible tragedy and one that has devastated so many lives. 


"It makes me proud to see how colleagues in Vodacom have responded to this terrible incident, and I hope the donation from Vodafone Group, combined with the Red Alert programme of activity will go some way to helping rebuild the lives of those who have been caught up in this terrible tragedy", he said.


Nick Read is the He started with Vodafone in the UK where he led the finance function, commercial function before becoming CEO.


Vodacom Tanzania Managing Director, Dietlof Mare, said during the occasion that Vodacom will continue to contribute to relief efforts for the victims of recent disaster.


"We have been offering assistance to disaster victims in the past through Vodafone Red Alert initiative and we will continue to do so. The initiative also allows the public to send their contributions to the relief efforts", he said.


Red Alert is a fundraising programme to support charitable giving, underpinning the work of the Vodafone Foundation. To contribute one only needs to send a text message with the word MAAFA or DISASTER to 15599.


Explosions rocked the night sky in Tanzania's commercial capital on Wednesday after an accident at a military base ammunition depot at Gongo la Mboto.


Reports say that at least 25 people have been killed in the terrible tragedy as the explosions happened over several hours at the military base.


Thousands more have been injured and properties have also been destroyed by the explosions.



10. Vodacom gets US $4.8 million to expand M-Pesa services    21-Nov-2010

Vodacom Tanzania is to receive a 4.8 million US dollars grant from the Bill and Melinda gates Foundation to augment financial inclusion in Tanzania through increased usage of its mobile money service, Vodafone M-PESA. 


Vodacom Managing Director, Dietlof Mare, said that the grant aims to and will improve the lives of Tanzanians as Vodacom believes that financial inclusion is possible through the use of Vodafone M-PESA.


The grant, about 7.2 billion Tanzanian shillings, will be used to enhance and improve Vodafone M-Pesa services that a customer receives from an agent, Mare said.


"Vodacom will use the money to increase the awareness and service benefits of Vodafone M-Pesa specifically to those living in remote parts of the country", he noted.


"Tanzania has a highly dispersed population of around 40 million, which severely restricts access to financial services. Today only two million Tanzanians have access to a bank account while over 18 million are mobile phone users," he said.


Research in Kenya and Tanzania shows that many people find M-PESA provides a safe and affordable way to store and send money to friends, family and business associates.


According to Mare, Vodacom has been singled out to receive the grant because the company laid the groundwork for the uptake of mobile money transfer services in the country and has invested greatly in the technology.


To date over 5.3 million people have already registered to use Vodafone M-PESA in Tanzania. 


Although it is ideally suited for those without access to financial services, it is the banked community that has been the quickest to take advantage of the convenience, security and efficiency it offers.  


With funding from the Bill & Melinda Gates Foundation through the Financial Services for the Poor initiative, Vodacom will extend this service to reach the wider "unbanked" community.


This grant was announced on November 16 by Melinda French Gates at the Global Savings Forum in Seattle, Washington, as a part of the foundation's $500 million pledge to expand access to savings accounts and help the world's poor build financial security.


The pledge included a package of six grants, totaling $40 million, from the foundation's Financial Services for the Poor initiative, to support projects and partnerships that will bring quality, affordable savings accounts and other financial services to the doorsteps of the poor in the developing world.


"Savings doesn't just help people mitigate the risks posed by a medical emergency or a bad crop," said Gates at the foundation-hosted event.


"It also gives them the ability to marshal their resources to build something better for themselves and their children. It allows them to fund their own businesses, to look ahead with confidence. Savings helps families to take the giant leap from reacting to events to planning for a healthier, happier future."



11. CCBRT changes lives through Vodafone M-Pesa services    13-Oct-2010

COMPREHENSIVE Community Based Rehabilitation in Tanzania (CCBRT), through Vodafone M-PESA services, has changed the lives of many by reaching out to more patients throughout the country than in previous years.


CCBRT began transferring money for transport to its hospital to patients across Tanzania through Vodafone M-PESA, the mobile phone money transfer system from Vodacom, at the end of last year.


CCBRT Chief Executive Officer, Erwin Telemans said that in the first half of 2010, surgeries for fistula were 51% higher than in the first half of 2009, whereas cleft lip/palate surgeries have increased by 75% in the same period.


In partnership with Vodacom Tanzania through the TransportMYPatient initiative, CCBRT uses ambassadors, usually from a medical or NGO background, to identify and refer individuals with impairments.


Telemans noted that through Vodafone M-PESA services, it is possible to transfer funds via a simple SMS which can be 'converted' to cash at Vodacom M-PESA outlets across the country. 


Once a case is identified, money for the patient's transport is transferred via M-PESA to the ambassador's phone. The ambassador then purchases the bus fare for the patient to come to Dar es Salaam.


Because of their socially and physically debilitating effects, cases of fistula and cleft lip/palate are the prime focus. Surgeries for these conditions are completely free for all patients and the approach has been successful: the numbers of patients treated for these impairments has significantly risen.


TransportMYPatient is already proving to be an effective way of identifying those in need of treatment and ensuring that they receive it.


 "Transport costs often represent a significant barrier to treatment and removing this means that CCBRT can improve the lives of more and more people with disabilities", he noted.


According to Telemans, CCBRT is growing its network of ambassadors to build on these successes and is seeking additional funding to expand the project so that more children and adults with disabilities can access CCBRT's services.



12. Vodacom Tanzania money transfer operator    25-Oct-2010

Vodacom Tanzania has been named the best Mobile Money Transfer (MMT) operator in the world through its Vodafone M-Pesa services.


This honor was given during the world's first mobile money awards at the MMT Global Conference and Expo held in Dubai on the 25th of October.


Vodacom Managing Director, Mr Dietlof Mare, noted that the award recognizes the best operator led Mobile Money Transfer model.


"The award acknowledges subscription and usage rates, customer reach and ease of service for end users", he said.


"It is important to remember that this is a global event so not only has Vodacom beaten local operators but also the entire world's other mobile money products",  he stressed.


Mr Mare was quick to state that the company will not be complacent just because it has received global recognition owing to its meaningful quality products and services.


Vodacom recently also received a certificate of appreciation by Super Brands East Africa. Super Brands uses a broad range of criteria to qualify companies including quality of services or products, reliability and distinction.


He said that Vodacom will continue to be the most reliable network as it heavily invests in state-of-the-art technology to meet the ever growing needs of its customers.


Vodacom at the moment has the widest 3G network in the country, he said, making it the most reliable total communications solutions provider.


Mr Mare hailed all Vodacom customers for their loyalty and assured them that it would continue to bring more innovative services to improve the welfare of its subscribers.


"We will continue to provide the best services in the country and reach out to more and more in a sustainable and meaningful manner", he said.


Vodafone M-PESA services was first introduced in April 2008 and to date it has done over 20 million transactions and is keeps growing every month.


Since then it has over 5 million customers registered on the service now with 500,000 new registrations per month.


Currently over 500 billion Tanzania shillings has been transacted through a network of over 5,000 agents countrywide and it has proved to be safe, quick, easy and convenient with a sound investment and support from the global leading cellular company VODAFONE.



13. Vodacom celebrates a decade of success    15-Oct-2010

Vodacom Tanzania has handled over 20 million transactions worth 600bn/- since Vodafone M-Pesa services were launched in 2008, the company's Managing Director, Dietlof Mare said on Sunday.


He said that at the moment there are over 5.5 million subscribers who have registered for Vodafone M-Pesa services. He was addressing editors and senior reporters during the 10th anniversary of Vodacom Tanzania.


"Vodafone M-Pesa is a monetary service that has revolutionized the way Tanzanians do business. We have over 5000 agents countrywide", he said.


As the services expand, over 80,000 transactions are done daily and monthly transfers are now approaching 100bn/-.


Over the past ten years, Mare further said, Vodacom has improved its services to become a company that provides quality services at the lowest cost, thus offering the best value in the market.


"We have the lowest tariffs with 1 shilling per second to Vodacom and 3 shillings per second to other networks and a myriad of other services that add value to our customers. The proof is that while prices have dropped dramatically, customers are making three times more calls in our network", he said.


With over 8.5 million customers, Vodacom has also heavily invested in world class network technology, spending 1 trillion shillings on GSM/GPRS/EDGE, 3G/HSPA and WiMax network coverage.


The world class network coverage enables customers to experience more speed with 2G and 3G catering for individuals and with WiMax Vodacom has been able to cater for the needs of businesses and corporate entities.


He added that it could not have been possible without a reliable transmission network with huge capacity and thus Vodacom has 6,500 kilometers of microwave and fiber network in Dar es Salaam and Dar es Salaam to Dodoma where Vodacom main switches are, making it the only operator with such transmission network. 


According to Mare, Vodacom has also been giving back to the community through the activities of Vodacom Foundation which has spent over 3 billion shilling in supporting communities in areas of health, education, social welfare, environment and Vodafone Red Alert.


As for the immediate, he said that Vodacom targets to have 10 million customers and improved services to individual and corporate subscribers.


"We intend to cover the country efficiently and change lives through innovations so everyone in the country can have a phone and afford to communicate at the time remain a Tanzanian company", he said.


He also mentioned some of the challenges over the last ten years as transportation and electricity, operational costs, transmission as well as capital expenditure.


Vodacom commenced operations on August 15, 2000 when one Alphonse Biria walked through Vodashop doors and thus making history by becoming the first Vodacom customer in Tanzania.



14. Pensions fund for Vodafone M-Pesa services    05-Oct-2010

VODACOM Tanzania has reached an agreement with Government Employees Pension Fund (GEPF) enabling members of the fund to make contributions through Vodafone M-Pesa services.


Vodacom Head of Department: M-Pesa Sales Franklin Bagalla said that any registered Vodacom subscriber can now contribute to the fund through M-Pesa.


"Vodacom is known to be a caring brand and this is just part of the company's endeavor to ease services to the public and play its part in the country's development", he said.


GEPF has introduced a new scheme dubbed Voluntary Savings Retirement Scheme (VSRS) which enables a majority of Tanzanians who make their living from either the formal or informal sector to have meaningful savings well into old age.


He said that VSRS members will follow normal M-Pesa payment procedures to a business number 700200 which will be followed by a membership number to be provided by GEPF, noting that Vodacom will continue to work closely with other institutions to ensure money transfers are easy, affordable, reliable and safe.


The Managing Director of GEPF, Daud Msangi commended Vodacom for introducing meaningful services such as M-Pesa that has since made transactions easier.


"Through M- PESA, contributors to our fund can now easily send their contributions without any charges to either party (sender or receiver)", he said.


He said that all the contributions will be remitted straight to the contributors' acoounts, noting that the fund, the M-Pesa will now be better positioned to serve small scale entrepreneurs and businesspeople.


Vodafone M-Pesa is a service introduced by Vodacom in Tanzania which enables customers to send money anywhere in the country to any person using a mobile phone. 


The service was introduced in the country in April 2008 and Vodacom has since reached throughout the country by creating cash in and cash out points.


Vodafone M-Pesa subscribers can pay water and electricity bills, Dstv subscription fees, tuitions fees, wedding and other contributions just to name a few.



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