Vodacom Tanzania

Who We Are

Vodacom Tanzania is a subsidiary company of Vodacom Group (Pty) Limited, South Africa which is also a subsidiary of Vodafone Group UK. Vodacom Group (Pty) Limited owns a majority share portion of 65%, the remaining 35% is owned by Tanzanian shareholder, one Mirambo ltd.

Operational Milestones

In December 1999, Vodacom Group (Pty) Ltd. won a bid to operate a GSM cellular network and provide Public Land Mobile Network Services (PLMN) in the United Republic of Tanzania and formed the subsidiary company Vodacom Tanzania.

By July 2000, Vodacom Tanzania completed its state of the art GSM infrastructure and went live August 14, 2000. Within the first four months of operations 50,000 subscribers were connected.

In September 2004, Vodacom connected its one millionth customer and the company continued to grow rapidly. In September 2005, the Government of Tanzania introduced the converged licensing framework, which was meant to enhance the provision of communication services in the country thus bringing in the concept of technology neutrality.

As leader in the telecommunications market, in February 2006, Vodacom Tanzania took a bold decision to negotiate converting its PLMN license into the new licensing framework.

In March 2006, Vodacom Tanzania, recorded its two millionth customer. In July 2006, Vodacom Tanzania was granted three major service licenses in the Communications Sector namely, Network Facilities License, Network Services License & Application Services License, with the authority to provide a range of communication services, voice & data combined both nationally & internationally.

This opened a new era for increased investment and a more focused provision of quality communication services to the people of Tanzania. In January 2007, Vodacom reached another milestone as it connected its third million subscriber, and became the first mobile network in Tanzania to post such a huge subscriber base. Today, 10 years later we have over 10 million subscribers and still counting.

Network and Coverage

Vodacom Tanzania has deployed state of the art technology, thereby enhancing its product portfolio and positioning itself as the market leader for any communication solution. For voice, data, leased lines, PABX connectivity, international connectivity, WiMAX solutions, remote communication solutions over satellite or banking solutions, Vodacom Tanzania addresses the need.

Technologies available to subscribers, both individuals and corporate through Vodacom Tanzania include:

• GSM 900/1800 countrywide covering 75.82% of the population

• GPRS countrywide covering 75.82% of the population

• EDGE in selected towns and cities covering 50% of the population

• 3G with HSDPA in Dar es Salaam, Arusha, Moshi, Mwanza, Mbeya, Bukoba, Kahama, Geita, Shinyanga, Tabora, Singida, Namanga, Tanga, Dodoma, Morogoro, Makambako, Mbeya, Tunduma, Lindi, Mtwara and Masasi.

• WiMAX 802.16d in 5 major cities covering 70% of business premises.

Competition has increased significantly over the last year in Tanzania. Besides quality, coverage plays an extremely important role in the competition race.

Vodacom Business

Vodacom Tanzania is more than just a mere cell phone company, over the years it has established itself as a total solutions provider. To live up to expectations and cater for ever growing corporate needs in the country, Vodacom recently established Vodacom Business division.

Vodacom Business is a leading provider of converged communication solutions that are customer-centric, technology-driven, cost-effective, and innovative and generate sustainable value.  Vodacom customers can now meet all their communication requirements, from mobile telephony through internet access to hosted applications, with a single service provider.

Through the division, Vodacom offers a comprehensive portfolio of access technologies and data solutions to help organizations of all sizes achieve the agility they need to compete successfully in a connected world.

Vodacom Business also offers a comprehensive range of Managed Hosted services including basic and dedicated hosting and storage, backup and disaster recovery. Security services include perimeter firewalls, email and web content filtering and anti-virus and anti-spam solutions.

Products and Services

Vodacom Tanzania has been a leader in the market for myriad of reasons. Vodacom stands out for introducing new products and services for the first time in the country as others follow. Below is a range of Vodacom Tanzania products offered to customers and those still on the pipeline.

Vodacom M-Pesa

Vodacom M-Pesa is a revolutionary financial service offered by Vodacom Tanzania and the first choice for Tanzanians who need to send money anywhere in Tanzania to any person with a mobile phone. With Vodacom M-Pesa, customers are assured of money transfers that are immediate, safe and most importantly, reliable.

Introduced in April, 2008, Vodacom M-Pesa has been reaching out to every corner of Tanzania ever since. The services are mainly Person to Person, Customer to Business, Business to Customer and Business to Business.

  • To call Customer Care, dial 100 on your Vodacom phone.